Return Policy

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All items sold on AZ STRATASI are covered under the 100% Buyer Protection and/or Satisfaction Guaranteed.

Requirements for a valid return:
  • Proof of purchase (order number, tax invoice, etc)
  • Bank details in Return Form if original payment is made via Online Banking or Cash-on-Delivery
  • Include printed Return Form and AZSTRATASI Tax Invoice in each return package box
  • Reason for return has to be valid and return acceptance conditions met

Should there be any item damage due to our transportation, please contact our customer service within 24-48 hours for claim purposes.